Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the typical delivery timeframe for furniture?
For in-stock items, delivery usually takes 7-14 business days. Custom-made or upholstered pieces may take 6-10 weeks depending on the specific artisan schedule and material availability.
Do you offer white-glove delivery and assembly?
Yes, we offer a premium white-glove service which includes room-of-choice delivery, full assembly of your furniture, and the removal of all packaging materials.
What is your return policy for home furnishings?
We offer a 30-day return window for most items in original condition. Please note that custom-ordered furniture and final sale items are non-returnable unless they arrive damaged.
How can I care for my solid wood furniture?
We recommend dusting regularly with a soft, lint-free cloth and avoiding direct sunlight or heat sources. Use coasters and placemats to protect the finish from moisture and heat.
Do you provide fabric swatches before I purchase?
Absolutely. You can order up to five complimentary fabric swatches through our website to ensure the color and texture perfectly match your home decor.
Does my Ashgrove Furnishings purchase include a warranty?
All of our furniture comes with a standard 1-year limited warranty covering manufacturing defects. We also offer extended protection plans for accidental stains and damage.