Returns & Exchanges
At Ashgrove Furnishings, we want you to love every piece in your home. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal or contact our customer care team with your order number and the reason for your return to obtain a Return Authorization.
- 2.Prepare the Item
Carefully disassemble and repackage the furniture in its original shipping materials to ensure it remains protected during transit.
- 3.Schedule a Pickup
For large furniture items, we will coordinate with our specialized freight partners to schedule a convenient home pickup time at your doorstep.
- 4.Inspection and Refund
Once our warehouse team inspects the returned item and confirms its condition, your refund will be processed to your original payment method within 5-7 business days.